Overview
Hermes needs several macOS permissions to function. If any are missing or misconfigured, features won’t work correctly.Microphone permission
Symptoms
- Hermes bar appears but shows no audio
- “Microphone access required” error
- Transcription never starts
Fix
1
Open System Settings
Apple menu () → System Settings
2
Go to Microphone
Privacy & Security → Microphone
3
Enable Hermes
Find Hermes in the list and toggle it on.If Hermes isn’t listed, you may need to trigger a permission prompt by trying to dictate.
Still not working?
- Toggle Hermes off, then on again
- Quit and restart Hermes
- Restart your Mac
Accessibility permission
Symptoms
- Hermes transcribes but text doesn’t appear
- “Accessibility access required” error
- Text appears in Hermes but not in target app
Fix
1
Open System Settings
Apple menu () → System Settings
2
Go to Accessibility
Privacy & Security → Accessibility
3
Add Hermes
If Hermes is listed, make sure it’s toggled on.If not listed, click +, navigate to Applications, and select Hermes.
If Hermes is listed but not working
- Remove Hermes from the list (select it, click -)
- Add it again (click +, select Hermes)
- Restart Hermes
Input Monitoring permission
Symptoms
- Hotkey only works when Hermes is focused
- Hotkey doesn’t respond at all
- Other apps capture your hotkey
Fix
1
Open System Settings
Apple menu () → System Settings
2
Go to Input Monitoring
Privacy & Security → Input Monitoring
3
Enable Hermes
Find Hermes and toggle it on.
Still not working?
Try a different hotkey. Some keys may be captured by the system or other apps before Hermes can detect them.Screen Recording permission
Symptoms
- Vision context doesn’t work
- App detection is inaccurate
- “Screen Recording access required” message
Fix
1
Open System Settings
Apple menu () → System Settings
2
Go to Screen Recording
Privacy & Security → Screen Recording(On newer macOS, this may be called “Screen & System Audio Recording”)
3
Enable Hermes
Find Hermes and toggle it on.
Screen Recording is optional. Hermes works without it, but Vision context won’t be available.
Permission was denied by organization
If you’re on a work computer, your IT department may restrict permissions.Options
- Contact IT — Ask them to allow Hermes
- Use a personal device — If work computer can’t be configured
- Request an exception — Some organizations allow exceptions for productivity tools
Resetting all permissions
If nothing else works, you can reset Hermes’ permissions completely:- Quit Hermes
- Open Terminal
- Run these commands:
- Reopen Hermes
- Grant permissions when prompted
Replace
com.hermes.app with the actual bundle ID if different.Related
Permissions setup
Initial permission setup guide.
Common issues
Other common problems.